Support
Email support@lorefuel.app and we'll get back to you as soon as we can.
It helps if you say what you were trying to do, what happened (with any error message), and your device and iOS version.
Give it a minute, then check your spam folder — and tap Send a new code on the same screen if you need to. Codes expire after an hour. If nothing arrives at all, the address may have a typo; tap back and re-enter it.
Use Search by title & author on the Add Book screen. It finds almost any book even when a barcode won't resolve.
Some books have no reliable chapter breakdown published anywhere — obscure editions, self-published titles, or books nobody has catalogued yet. Rather than invent a chapter list, LoreFuel tells you and lets you set your own: either a chapter count, or the page range you're actually reading between.
Your reading minutes, streak and weekly goal all work normally after that. There just won't be a quiz for that book. What you enter is saved only for you — another reader may divide the same book differently.
Quiz generation runs in the background and usually takes a minute or two. If it's still going after a while, reopen your shelf and it retries automatically.
Editions differ, and occasionally a chapter list is corrected after the fact — you'll see a notice on your shelf when that happens. Your logged progress is carried across by chapter number, so you shouldn't lose anything.
Subscriptions are billed through Apple. Manage or cancel any time under Settings → Apple ID → Subscriptions on your device. Cancelling stops the renewal; you keep access until the period you've paid for ends.
Settings → Delete Account in the app permanently removes your account and everything associated with it. This can't be undone.